Privacy Policy

1. Introduction

7e779 ("we", "us", or "our") operates the online gaming platform accessible at https://7e779.vip. This Privacy Policy sets out how we collect, process, store, and protect personal information about you when you use our services. We are committed to maintaining your trust by handling your data responsibly and transparently, in accordance with internationally recognised data protection principles.

This policy applies to all visitors, registered members, and users of the 7e779 platform, including those who access the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions of Bangladesh. By continuing to use 7e779, you confirm that you have read, understood, and consented to the practices described herein.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories below detail what we gather and why it is necessary for the operation of our platform.

Account Registration Data

• Full name as provided during sign-up
• Email address and mobile phone number
• Date of birth (for age verification — you must be 21 or older)
• Preferred username and encrypted password

Financial and Transaction Data

• Deposit and withdrawal records, including amounts and timestamps
• Payment method identifiers such as bKash wallet number, Nagad account reference, or Rocket number (we do not store full PIN codes)
• Betting history, game session data, wins and losses

Technical and Usage Data

• IP address, device type, browser version, and operating system
• Pages visited, session duration, and clickstream data
• Approximate geographic location (country and city, not GPS coordinates)

3. How We Use Your Information

We use the personal information we collect strictly for the purposes set out below. We do not use your data for purposes incompatible with the original collection intent without first seeking your consent.

• Creating and managing your 7e779 account and verifying your identity
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers
• Delivering customer support and responding to enquiries in a timely manner
• Detecting, preventing, and investigating fraud, money laundering, and other unlawful activities
• Sending service-related communications such as account notifications, security alerts, and policy updates
• Improving platform performance, personalising game recommendations, and analysing usage patterns

4. Sharing of Information

7e779 does not sell, rent, or trade your personal information. We may share data with trusted parties only in the following limited circumstances:

• Service providers and technology partners who assist in operating our platform (e.g., payment gateways, cloud hosting, security monitoring), bound by confidentiality agreements
• Law enforcement agencies or regulatory bodies when we are legally required to do so or when necessary to prevent fraud or protect the safety of our users
• Business successors in the event of a merger, acquisition, or asset transfer, subject to equivalent data protection obligations

All third parties with whom we share data are required to process that data lawfully and to maintain security measures at least equivalent to those employed by 7e779.

5. Payment Data & Financial Privacy

When you make a deposit or request a withdrawal on 7e779 using bKash, Nagad, Rocket, Upay, or bank transfer, the transaction is processed through our secure payment infrastructure. We record transaction references, amounts in BDT (৳), and timestamps for accounting and fraud-prevention purposes. We do not store complete mobile banking PIN numbers, OTP codes, or full card numbers.

All payment data is encrypted at rest and in transit. Our platform implements strict access controls so that financial records can only be reviewed by authorised personnel for clearly defined business purposes such as dispute resolution and compliance auditing.

6. Cookies and Tracking Technologies

7e779 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather analytical data that helps us improve our services. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly (login session management, cart/basket state, security tokens)
• Analytical cookies: help us understand how visitors use the site, which pages are most popular, and where technical issues arise
• Preference cookies: remember your language selection, display settings, and other customised options

You can control cookie behaviour through your browser settings. Please note that disabling essential cookies may impair the functionality of certain platform features, including secure login and payment processing.

7. Data Security

The security of your personal data is a top priority at 7e779. We employ a layered security architecture that includes SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, two-factor authentication options for account access, and automated anomaly detection to flag unusual account activity in real time.

Despite our robust security measures, no online platform can guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected users and relevant authorities as promptly as circumstances allow. We encourage all users to choose a strong, unique password and to avoid sharing account credentials.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. The following general retention periods apply: active account data is retained for the duration of the account relationship; transaction records are retained for a minimum of five (5) years for financial compliance purposes; technical logs are retained for up to twelve (12) months.

When your account is closed or your data is no longer needed, we will securely delete or anonymise your personal information in accordance with our internal data disposal procedures.

9. Your Rights

As a user of 7e779, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access: you may request a copy of the personal data we hold about you
• Right to rectification: you may ask us to correct inaccurate or incomplete information
• Right to erasure: you may request that we delete your personal data, subject to legal retention requirements
• Right to object: you may object to certain types of processing, including direct marketing communications
• Right to data portability: you may request your data in a structured, machine-readable format where technically feasible

We will respond to all verified data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, and we will notify you if an extension is required.

10. Third-Party Links

From time to time, 7e779 may reference third-party services such as payment providers (bKash, Nagad) or game technology partners (Pragmatic Play, Evolution Gaming, Spribe). These organisations operate under their own independent privacy policies, and 7e779 bears no responsibility for their data practices. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.

11. Children's Privacy

7e779 is strictly an adults-only platform. We do not knowingly collect personal information from any individual under the age of 21. If you are a parent or guardian and believe that a minor has registered on our platform, please contact us immediately at [email protected]. We will take prompt action to verify the account and delete any data associated with underage users.

12. Changes to This Policy

7e779 reserves the right to update ormodify this Privacy Policy at any time. We will notify registered users of material changes by posting a prominent notice on the 7e779 platform or by sending a notification to the email address associated with your account. The revised policy will take effect immediately upon publication unless stated otherwise.

We encourage you to review this Privacy Policy periodically so that you remain informed about how 7e779 is protecting your information. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7e779 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available around the clock to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, and Khulna.

Email: [email protected]